Terms of Use

Last updated: May 2026.

VetReviews.uk is an independent UK-based digital publisher and review platform operated by Pop Quest Limited, registered in England and Wales. Company number: 17121895.

Our role

VetReviews.uk provides directory information, review tools and practice profile services. We are not a veterinary practice and we do not provide veterinary, medical or emergency advice.

Reviews

Reviews must be based on genuine experiences and must be honest, fair and lawful. You must not submit fake, incentivised, abusive, discriminatory, misleading, defamatory or malicious reviews.

Moderation

VetReviews.uk may approve, reject, edit, hide or remove content where we believe it is spam, irrelevant, unlawful, abusive, misleading, defamatory, unsupported or otherwise unsuitable. Practices cannot moderate, edit or remove reviews themselves.

Practice claims and paid tools

Practices may claim profiles and may access paid tools depending on the chosen plan. Paid tools do not guarantee review scores, rankings, positive coverage or removal of negative reviews.

Practice information

Practice details may be imported from third-party data, public sources, practice submissions or user suggestions. Always contact the practice directly before relying on opening hours, emergency arrangements, prices, animal types or services.

Liability

VetReviews.uk is provided on an as-is basis. We are not responsible for decisions made using the site, loss arising from reliance on directory information, or veterinary outcomes.

Contact

Questions about these terms can be sent to customerservices@vetreviews.uk.