Capture enquiries at any time
Pet owners can request an appointment directly from your Brand Page, including outside reception hours.
Online veterinary booking
Turn practice discovery into a clear online booking journey.
Let pet owners choose a service, request a suitable appointment and receive confirmation while your practice controls availability and next steps.
Included with the free Vet Reviews practice account
Select a serviceConsultation Vaccination Dental check
Powered byIncentively
Built for veterinary practices
What this feature helps your practice do.
Let pet owners request or book appointments online while your practice controls services, availability and confirmation.
Control services and availability
Set appointment types, durations, booking windows, resources and the times your practice wants to offer.
Confirm the right next step
Accept, decline or suggest another time and keep the customer informed through branded messages.
Connect booking with follow-up
Use reminders, forms, surveys and customer records around the same appointment journey.
How it fits together
Flexible enough for simple requests and live appointment availability.
The Vet Reviews appointment workspace supports veterinary services, team resources, lead times, confirmations, reminders and follow-up without trying to replace clinical records or prescribing systems.
Explore every veterinary practice featureIncluded capabilities
- Service and appointment-type selection
- Preferred dates, times and contact details
- Availability and booking-window controls
- Practice confirmations and customer emails
- Rescheduling, reminders and calendar options on advanced plans
Questions from practices
Vet Booking Engine FAQs.
Can we begin with appointment requests rather than instant booking?
Yes. Practices can start with a request-and-confirm journey before publishing live availability.
Does the booking engine replace our practice-management system?
No. It supports customer booking journeys and communications but is not a clinical-record or prescribing system.
Can different services have different durations?
Yes. Appointment types can use distinct durations, staff assignments, booking windows and notice periods.
Ready to strengthen your practice journey?
Start with your free Brand Page, then add the tools that fit.
Claim your practice, keep your public information accurate and activate connected booking, communication and growth features when you need them.