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Part of Place Keys
Free to claim · built to grow

A better digital front door for your practice.

Claim your free Vet Reviews profile, manage appointments and client records, respond to independently moderated reviews and add optional Incentively growth tools only when they earn their place.

Explore every practice feature
£0 core profile management Independent review moderation Booking-ready when you choose
Arthur wearing a headset
Free foundation

Everything a veterinary practice needs to look credible online.

Claiming your practice is not a paid listing upgrade. Brand Page management, reviews and replies, appointments, the client CRM, review requests, the live rating badge and your permanent review QR are part of the Vet Reviews practice account. Incentively is the optional paid layer for broader communication and growth tools.

01

Practice Brand Pages

A complete public profile with your own imagery, services, team, facilities, opening hours, contact details and booking.

02

Independent reviews and replies

Receive independently moderated feedback and publish professional responses without controlling what gets approved.

03

Appointments and booking

Manage appointment types, availability, confirmations, reminders and the public booking journey from Vet Reviews.

04

Review requests and review QR

Send fair review invitations and use the one permanent QR code assigned to your practice.

05

Client CRM

Keep owner and pet contact records, notes and follow-ups organised in the Vet Reviews practice workspace.

06

Email newsletters

Optional Incentively product for branded newsletters and consented customer communications.

07

Surveys and feedback

Optional Incentively surveys for structured service and post-appointment feedback.

08

Offers and rewards

Optional Incentively campaigns for welcome offers, referrals and preventative-care promotions.

09

Events and community

Optional Incentively tools for puppy evenings, open days, first-aid sessions and local events.

10

Staff learning

Optional Incentively induction, training, quizzes and refresher experiences for practice teams.

11

Multi-location management

Manage branches under one veterinary organisation while keeping each public page and operational record distinct.

12

Insights and reporting

Understand profile visits, calls, review activity, appointments, QR scans, badge views and connected campaign performance.

Built for discovery

Show pet owners the useful details ordinary directories miss.

Practice pages can explain the things people genuinely compare before choosing a vet: appointment options, services, species treated, facilities, accessibility, emergency arrangements, team experience and clear contact information.

  • Use your own logo, cover image and practice photography.
  • Show multiple branches under one veterinary organisation.
  • Keep opening hours, services and emergency information current.
  • Connect booking without rebuilding your own website.
See the consumer discovery experience
01
Claim

Verify that you represent the practice. No subscription is required to manage the core listing.

02
Build

Add your Brand Page content, imagery, services, team and booking information.

03
Grow

Open the connected Incentively tools you need, using the same practice workspace.

Practice growth tools

One workspace. More ways to build lasting customer relationships.

Vet Reviews is the operational home for your public profile, reviews, appointments, client CRM, review requests, rating badge and permanent review QR. Incentively sits behind it as an optional growth layer for newsletters, surveys, offers and rewards, events and staff learning.

Brand PagesBookingReview requestsEmailQR codesSurveysOffersEventsCRMReporting
Questions from practices

Simple, transparent and built around trust.

Is it really free to claim and manage a practice?

Yes. Verified practices can manage their core profile, Brand Page details, imagery and public responses without paying a listing fee. Optional Incentively products may have separate usage or plan terms.

How are reviews handled after we claim?

Exactly the same way as before. Claiming gives your practice management and response tools, while reviews continue to be assessed independently under the same standards used for unclaimed pages.

Do we need a separate Incentively account?

No separate login is needed. An approved claim connects the practice to an Incentively organisation and workspace behind the same account.

Can veterinary groups manage several branches?

Yes. One organisation can manage multiple practice locations while each branch retains its own public details, reviews, opening hours and booking journey.

Ready when you are

Claim your practice and create a better public presence.

Start with the free Brand Page, then activate the Incentively tools that fit your practice.

Claim your practice free